I have heard the question quite often, I even asked it myself for quite some time. Is it possible to run the organization without the manager? Is it possible to let people play they role without a supervision from the manager? As the matter of facts, people break the rule at anywhere at anytime with or without a supervision from the regulators. On the other side, many people can not pay their contribution due to limit of power, bureaucracy, authority, responsibility, and so on. In the second case, perhaps distribution the power to the people required more, but without a manager could be a big challenge for us still.
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During the training session for new supervisors, I raisep up the question of what is the biggest chalenge in playing supervisory role? And one of them said that he has not enough skill in operating the machineries in his area that could demotivate him in manage his operators because he was worry if one of his operators would asked him a question such as, “you (the supervisor) tell me to do this and that but can you show me how to do it better?”. That supervisor then asked me back, “what should I answer that question?”, and I replied him back, “what do you think you should?”, my supervisor said, “I have no idea, do you?.” And how can I answer that challenging question?
As a productivity specialist, your main role would not be just a system developer, but an agent of change who change the behaviour of the people within organization. To improve productivity of an organization, you must improve productivity of the people running the systems. And to make them more productive, you must change their behaviour. To change the behaviour, you must change their mindset first, that is why you will find dificulties because changing a mindset is like changing e person’s life. And i’ve seen many of productivity specialists fail due to this reason.
You might curious, who is Leon? I am pretty sure you’ve never heard of it before. Leon was the man who has changed Andrew Hernandez’ life to become the youngest vice president in his company at 34 years old. Both of them are the main character in Greg Blencoe’s book, the supermanager. You can read the ebook or download it for free. You will find out what was Leon has done to Andrew that help him reach that position.
Many years ago, I realize that one of my weaknesses is too reactive. I know that one of my improvable goals is to improve my active listening skill. I’ve read the 7 habits of Steven Covey quite often, and participated in the 7 habits training some years ago, but looks like it does not work well to me until last 3 days.
Many of you have heard this quote, but I believe not many of us understand it, and know how to deal with it. If we understand this, it would be more easy for us to accept the change. What have been worked well in the past, might not work today. What has become a leader years ago, now is just a follower. It’s all about the change. I see it happens in my company, every year, there must be a new requirements applied by our buyer. if we can not fulfil it, we will lose the business, but to apply it, we will face a problems from worker, the supplier, and all stakeholder of the organization. How can we handle this?
Many years ago, and sometimes, I used to play the game civilization of Sid Meier. Many things I have learned how to civilized the organization to become strongest civilization in the age from this game. One of interesting subject is about the type of government. In this game, you can not jump into democratic governent. Why is that?
Absolutely you right, above is quoted from Steve Jobs. I love that quote as well as you, and believe it make sense and applicable by every leader in every organization. To be success, we must invest our time and energy in dealing with failures and mistakes we might made it in pursuing our goals. This time, I will share how the 10% of time and energy investment can influence and change people in my organization.
It was a sad story actually, but I think this will be good to learn from it. After the Airasia QZ8501 crash of last month that killing all 162 people on board, Indonesia’s transport ministry had suspended 61 domestic flight routes due to violance in flight permit based on the audit report that had been conducted after the accident. Pro’s and contra’s were following the decision where the contra’s mostly thought it’s not quite related to the accident. Are you agree with that?
In my experiences, I often found many failures in conducting the audit more on the hesitate or laziness of the auditor to verify their findings with the auditee. The reasons are vary as below:
If you want your organization become more productive, then, as a leader, you must make yourself more productive than other people in your organization. Below are the 6 things every leader should do and not do to become a productive leader.
If you are not expert in body language, you might confuse, who is the boss, when seeing someone speak dominantly to the other while the other keep listen. Most of the leader I observed, do much talking than necessary because they thought that one of the most role of the leader is just giving instruction and order to people. Though it is true, it is also cause ineffectiveness of his/her leadership role.
Have you ever have a boss who have a very strong knowledge about the business process and every aspect in the business but make you upset on the way he/she manage the organization, or perhaps you are the boss him/herself who has unreliable people around. If you have, then you must know that there was no more super hero in our world today. Yes, I’d like to tell you that superman was a long long time ago dead somewhere sometimes.
Some years ago, one of the popular journalist said that it is nice to be important but it is more important to be nice. I am quite sure you will agree with me, this is a good quote that still relevant today. However, in my field of profession, to be nice is not necessary required. Why was that?
As a boss of a company, organization, or even a small team, you might get annoyed when you must complete the work that your subordinate should did it for you. Or perhaps your supervisor get upset on you due to uncomplete job you should do for him/her. Yes, it happens every where every time in every organization. It’s not a fatal mistake actually but it could make you feel bad all day. And if this is usual happens in your organization, I bet your organization is very poor performed.
I remember have got the story about fresh fish. Despite the thrutness of the story, I like the idea behind it. This is the story about how to keep the fish fresh to eat. As you know, the japannese people has a strong culture in consuming fish. They can taste which fish coming from refrigerator or even pool with fish coming from the sea. Just storing fish in the water tank within the ship during fishery will not keep the fish fresh. Why? Because fish will swim slower inside the tank than in the see. What the fishery did was quite simple, they put a little shark inside the tank. Of course there will be some fish eaten by shark, but the other will swim as fast as they can to keep their alive and fresh as well.
One of the question I ask to the worker on the floor is who is the person you report to? And you will get surprise with the answer. Some said they don’t know, some said they report to Mr. A and sometimes to Mr. B. Furthermore, the person to whom they reported to was never realize that they were their superior. This is not funny, but it is real case I got. When I was looking at the organization structure, quite often I got the situation where people report to the person not defined in the organization structure, some due to expire and some due to the business process change.
What is this all about? In my 15 years experiences, I have found out the reasons why the leader get fail or success in their role within his/her organization for every level and position. You all know what needed mostly from the leader, yes you right, the effective leader must influence his/her organization to cooperatively reach the goals of their organization. And you will agree, in achieving the success, there would be some failures, but the effective leader will pass it successfully if she/he has one value within him/herself. What the value is it?
Auditor is my previous job, but still practicing until now. This is one of the basic skill every one should have in any field. For instances, as a manager, how do you know the system in place, or being corrected, or improved?
However, in my 15 years experiences, I observe, there are at least 3 things you should not do as a good auditor. Below are the reasons, The success of each of us is, to a large extent, depend upon our ability to motivate others to assist in the achievement of certain goals. Whatever, and whoever you are, there is no other way, to achieve the target, you must influence others, in the other word, to become a very succesful person, you will require sales skill. This is a basic skill everyone needed to be success in life and career.
There are 5 easy steps you need to follow to persuade others in taking action or decision that can fulfil your target and goal. Those 5 steps must be viewed in 2 different point of view, i.e., Supervisor is the line management in your organization. They control your resources at the point of execution. It is the supervisor who make the greatest difference in profitability not the others.
In my 15 years of experience in operation management, I found that the “on-the-floor” problem of every company, from small to large-scale manufacturing company I work for as an employee or consultant, is mostly hidden from senior management due to lack of effective communication with their supervisors. |
AuthorMaskal Novessro is a certified productivity specialist from APS. Eager to practice and share productivity improvement of both business and life. Categories
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